Urban Cruise Weekend

Room Changes (quad to triple, triple to double, name changes, etc…), incur a $150 change/cancellation fee. In the event that your package has to be adjusted (addition/loss of a roommate), it will be adjusted at the current package rates. We can not book your room until we know who all of your roommates are and their dates of birth.

Once Confirmations are emailed out, each guest is responsible for checking the accuracy of the information on the Carnival website, and requesting any changes/updates (i.e. spelling of the name(s), date(s) of birth, bed request(s), etc.).

If for any reason you account defaults, a $100 fee will be charged to reopen the plan.

Absolutely no roommate changes or trip transfers to other events will be accepted within 75 days of the cruise sale date. Each participant is responsible for keeping up with their own room payments.

Solo rooms are available, however, you will need to pay the price listed on the double.

Roommates can be found on our Facebook Page. We are not responsible for roommates, however, we will help you find a roommate. Choose the two-person interior room option, and email us immediately letting us know you need a roommate.

If the roommate you selected cancels, your rate will adjust to the revised (single person)rate or you can replace them.  Any cancelations within 75 days of the event are your responsibility, however, we will try our hardest to help you replace them. If Urban Events Global matched you with a roommate, and that roommate cancels, we would try to replace the individual, or we would take responsibility for the cost (your cost will NOT change.)

All guests should carefully review pre-booking and pre-travel health advice on our website, U.S. Centers for Disease Control and Prevention’s (CDC) website  or https://www.carnival.com/legal/covid-19-legal-notices/covid-19-guest-protocols

PRE-BOARDING INFORMATION: In order to manage our vaccinated sailings, it is very important for all guests to be on the look-out for a one question pre-cruise vaccine attestation email which needs to be completed for every person on the reservation. Guests are asked to update their profile on Carnival.com with their current contact information as we will be communicating through a series of emails. Please read all our correspondence and complete all requests for pre-boarding information. Failure to comply with pre-cruise information requests on a timely basis will result in cancellation.

Fully Vaccinated Guests

Vaccinated cruises are available for guests who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the sailing day and have proof of vaccination.

The CDC requires pre-cruise testing for vaccinated guests to be taken within two days prior to the sailing date. If the sailing is on Saturday, the test may be taken on Thursday and Friday, and as late as Saturday, if you are guaranteed to receive your results in time for check-in.

(Please refer to our Return to Service FAQs for more information on testing.)

Proof of vaccination, as follows, will be required at the terminal in advance of boarding:

• Original vaccination record issued by the country’s health authority that administered the vaccination (i.e., U.S. CDC’s Vaccination Record Card). Copies or photos are not accepted.
• A digital COVID-19 Certificate (QR code acceptable), a record of COVID-19 vaccination from a healthcare provider (original digital email accepted), a personal electronic health record or government Immunization Information System record is also acceptable.
• The name and birth date on the vaccination record must match the guest’s travel documents and show the guest is fully vaccinated. The vaccination dates must indicate the guest has completed the required doses no later than 14 days prior to the sailing date. This means that on embarkation day, a minimum of 15 days must have passed since the final dose was received. Vaccine type, dates administered, and lot numbers must be clearly visible.

We recommend guests have the contact information (email and phone) immediately available of the healthcare provider or clinic site that issued the certificate, in order to validate the vaccination if needed. A vaccination registry site may also be used.

Guests are strongly encouraged to review their vaccination records and ensure they meet our standards, as well as have proof of their negative COVID-19 test result, prior to traveling to the cruise terminal to prevent a situation where they may not be able to cruise or be eligible for a refund.

Update: Effective with sailings as of 10/24/21, guests will be considered fully vaccinated who have received their final dose of an authorized/approved COVID-19 vaccine, or any combination of two doses of an authorized/approved vaccine, i.e., AstraZeneca (1 dose) + Pfizer (1 dose) or Moderna (1 dose) at least 14 days before the sailing date. Acceptable vaccines are those that have been approved/authorized by the Food and Drug Administration (FDA) or have emergency-use listing by the World Health Organization (WHO).

Unvaccinated Guests — Exemptions to Vaccination Standards

Sailings through March 31, 2022

Requirements for cruise ships to enter ports outside the U.S. continue to evolve and Carnival Cruise Line must operate in full compliance with these regulations. Vaccine exemptions for cruises to the Caribbean will be limited to a very small number of children under 12, and teens and adults with a medical condition who can provide written confirmation from their medical provider that they cannot be vaccinated for medical reasons. Our sailings from Florida, Texas, Louisiana, Maryland, South Carolina and Alabama will operate under these criteria until March 31, 2022 with the assumption that current and evolving restrictions imposed by destinations will remain in place.

Vaccine exemptions for ships departing from Long Beach, California will be accepted for children under 12 and as required by U.S. federal law (in accommodation of medical reasons and sincerely held religious beliefs).

On Carnival Legend® January 9, 2022 from Baltimore; Carnival Miracle® January 9, 2022 from Long Beach; Carnival Sunshine® January 17, 2022 from Charleston; and Carnival Miracle® February 20, 2022 from Long Beach, vaccine exemptions will only be accommodated as required by law and destination requirements.

Vaccine exemptions for children and adults are not guaranteed and are capacity-controlled based on the total number of vaccinated guests projected to be on board. The number of exemptions we are able to grant is far fewer than the requests we receive. While the decision to vaccinate children is obviously a personal one, if you are a family with children ages 5-11 and want to guarantee your ability to sail together, we encourage you to consider your vaccination options. To meet the definition of “fully vaccinated,” please keep in mind the three-week interval between doses and the two weeks following the final dose. On embarkation day, a minimum of 15 days must have passed since the final dose. Unvaccinated guests granted an exemption must abide by certain requirements and protocols, which include:

Testing

• A negative PCR COVID-19 test, taken within 72 and 24 hours prior to the sailing date must be presented at check-in (for example, if the sailing is on Saturday, the test may be taken any time from Wednesday through Friday, but not on the morning of embarkation). As part of the health screening process, unvaccinated guests must also take an antigen test at embarkation, and test again within 24 hours of debarkation on all cruises longer than 4 days. All unvaccinated guests will be assessed a US$150 per person charge on the guest’s onboard Sail & Sign account to cover the cost of testing, reporting and health and safety screenings. Children under two are exempt from testing requirements.
• Sailings longer than 10 days may have additional onboard testing requirements.

Travel Insurance Requirement — Florida and Texas Based Ships

• Unvaccinated guests sailing on a ship departing from Florida or Texas must show proof of travel insurance coverage during check-in. (See section below for full details on travel insurance requirements.)

Doctor’s Note — Florida, Texas, Louisiana, and Maryland Based Ships

• If you received a vaccination exemption for medical reasons, a letter from a medical provider stating the guest cannot be vaccinated for medical reasons must be presented at check-in.

Shore Visits and Excursions

• Unvaccinated guests cannot go ashore in the ports of call on their own. Guests may only debark in the ports of call if booked on a Carnival-sponsored bubble tour.
• Carnival-approved bubble tours are excursions that operate in a controlled environment. Guests will be escorted from the ship to their excursion and back to the ship immediately upon return from the shore excursion. No unscheduled stops are permitted (i.e., gift shops, bars, restaurants, etc.).
• In the event you choose not to purchase a bubble tour, bubble tours are sold out, or cancelled due to weather, unvaccinated guests will have to remain on board.
• Guests participating in a bubble tour, regardless of vaccination status, must follow all tour protocols and local guidance regarding testing/screening, mask wearing, physical distancing, etc. We cannot guarantee that additional restrictions will not be imposed by local authorities in the destinations we visit. For example, based on our agreement with San Juan, unvaccinated guests will have to remain on board during our visit there.
• Guests who do not comply with the controlled environment of a bubble tour will be removed from the tour.
• If your cruise visits a private port of call, such as Half Moon Cay and Princess Cays, unvaccinated guests may go ashore on their own or purchase any of our tours.

Please refer to our Return to Service FAQs for a complete list of our protocols and requirements, which continue to evolve and may change without prior notice.

A request for a capacity-managed exemption must be submitted within 48 hours of making a new reservation. Requests will be processed after the booking is paid in full, in sailing date order, and once we have finalized the estimated vaccinated guest count.

If you are an unvaccinated guest, your reservation is not considered confirmed unless you receive an approved exemption, which will be issued within 14 days of sailing. Any unvaccinated guests whose exemptions are approved will be required to review and agree to all the restrictions and protocols listed above prior to boarding the ship.

If we are unable to approve the request, guests will have the option to cancel the unvaccinated guest(s) from a reservation, move to a future sailing date or cancel with a full refund to the original form of payment. Unfortunately, we cannot assist with expenses related to a denied exemption request, and guests assume all risks related to non-refundable travel costs (i.e., air fare, hotel).

Sailings January through February 28, 2022

The vaccine exemption process for sailings in 2022 is currently not open. We are optimistic that vaccines will be approved and available for children between 5 and 11 years of age before the end of the year enabling us to welcome more of our families with young children back on board! We will provide guests with an update as the situation evolves or keep checking back on this page where we will post our most updated information.

We recognize that unvaccinated guests will face temporary restrictions during the initial phase of our restart, along with additional costs for testing and insurance and are optimistic these protocols will continue to evolve over time.

All guests traveling on back to back cruises, regardless of vaccination status, will need to be tested in between voyages.

TRAVEL INSURANCE REQUIREMENT FOR UNVACCINATED GUESTS – FLORIDA & TEXAS BASED SHIPS*

• Unvaccinated guests sailing on a ship departing from Florida or Texas must show proof of travel insurance coverage during check-in. This requirement is currently being waived for children under 12 who are ineligible for a vaccine. However, parents are advised that purchasing travel insurance for their children is strongly recommended.
• Policy requirements: a minimum of US$10,000, per person, in medical expense coverage and US$30,000 coverage for emergency medical evacuation and without COVID-19 exclusions.
• The insurance policy must name the unvaccinated guest as the policy holder or beneficiary and may be purchased from a travel insurance company of the guest’s choosing or through Carnival Vacation Protection, which includes the required coverage.
• Carnival Vacation Protection is available for purchase until 14 days prior to sailing for guests residing in the U.S. (excluding New York and Puerto Rico), Canada (excluding Quebec), U.S. Virgin Islands (St. Thomas, St. John and St. Croix) and American Samoa. (Note: your booking must be paid in U.S. currency.) Should you wish to purchase Carnival Vacation Protection, please call 1-800-CARNIVAL, your Personal Vacation Planner, or your travel advisor.
• Unvaccinated guests without the required proof of insurance will not be permitted to sail and no refund will be provided.

* Based on requirements of certain destinations. Some destination ports to which we sail are operated by Carnival affiliated entities under government concessions or licenses.

ENHANCED HEALTH SCREENINGS

All guests will be asked to complete an online health questionnaire 72 hours prior to sailing and undergo enhanced pre-embarkation health screenings, which will include confirmation of their health screening responses, validation of their vaccination documents and any required COVID-19 testing.

We will refer anyone with signs and symptoms of COVID-19, or who are identified at-risk, for additional medical screening before allowing them to board. Guests will be seen by our medical staff and boarding will be approved at their discretion. Secondary screenings (and health checks throughout the cruise) will be performed when necessary.

Any guest who tests positive at embarkation, and their traveling companions in the same stateroom, along with other close contacts, will not be able to cruise and will be provided a future cruise credit. (A close contact is any individual who has been within 6 feet of an infected/symptomatic person for a cumulative total of 15 minutes or more over a 24-hour period within 14 days prior to sailing.)

Quarantine

Carnival Cruise Line’s policy is that everyone must be vaccinated, with a very small number of exceptions for children under 12 and those unable to be vaccinated. This approach exceeds the requirements for vaccinated cruises under the CDC’s guidance, and meets requirements set by the destinations we sail to on our cruises.

In addition to vaccinated cruises, we have implemented a comprehensive set of protocols as part of our restart, with the best interests of the health and safety of our guests, crew and the destinations we serve as our number one priority. Due to breakthrough cases of COVID-19 occurring across the country among those who are vaccinated, our pre-cruise testing requirements were expanded to include ALL guests. We have also expanded our mask requirements requiring guests to wear masks indoors in more enclosed spaces and areas where people congregate.

Even with these protocols in place, there may be positive COVID-19 cases on board during your cruise. Our ships have medical centers with capabilities for diagnosis and testing and are equipped for contact tracing. Our crew is fully vaccinated and wears masks indoors at all times. Given our protocols, positive cases are far below what communities are experiencing shoreside. However, given the Delta variant is causing a rise in cases among the vaccinated population, it is important that you are aware of the following information:

• In the event guests are in close contact with or exposed to any guest or crew member who tests positive for COVID-19, or display any symptoms for a COVID-like illness during the cruise, they and their close contacts will be required to undergo additional testing and may be required to quarantine in their stateroom until our medical team determines it is safe for them to resume their cruise activities.
• If guests traveled by air to join their cruise and test positive at embarkation and are not able to cruise — or test positive during the cruise — they and their close contacts may be required to quarantine before traveling home.
• Guests who are quarantined on board will receive a pro-rated future cruise credit equal to the number of days in quarantine.
• For guests who must quarantine locally, Carnival will help make quarantine arrangements; however, all related expenses will be the guests’ responsibility.

MASKS & PHYSICAL DISTANCING

We strongly encourage all guests to wear face masks in all indoor public areas, particularly guests who are unvaccinated, except when eating or drinking. All guests age 2 and older will be required to wear face masks in elevators and in designated indoor entertainment venues, all retail shops, in the casino and at any indoor activity with children under 12 years (i.e., Captain’s Welcome, Build-A-Bear^®, Family Harbor and Sky Zone^®). Guests will be required to wear face masks prior to being seated in our main dining rooms and in the Lido Buffet area and in other designated areas where signs are posted, such as in the gym, unless exercising on cardio equipment.

All guests must wear masks during the entire embarkation and debarkation process (at the home port and ports of call, including the onboard pre-debarkation process), during any Carnival-approved shore excursions and while on any transportation vehicles, including water shuttles. Additionally, when going ashore, guests must be prepared to follow all local guidance regarding masks and physical distancing. The status of local guidelines will be shared with guests prior to debarkation at the destination.

Sailings longer than 10 days may have additional mask wearing requirements.

Vaccinated guests are not required to maintain physical distance on board the ship.

It is recommended that unvaccinated guests maintain physical distancing as follows:

• Indoors – Remain at least 6 feet from others not in your cruise companion group. As such, we encourage you to take the stairs whenever possible, if you are able to do so.
• Outdoors – Remain at least 3 feet from others when not wearing a mask and not in your cruise companion group.